Frequently asked questions
What is the return policy?
We accept returns for items that arrive damaged, defective, or not as described. Requests require photo or video proof and must be submitted within from the delivery date.
What type of products do you sell?
We offer high-quality, third-party goods sourced from trusted independent suppliers. All items are inspected for quality before being sent out.
When will I get my order?
We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.
Where are your products manufactured?
Our products are manufactured both locally and globally. We carefully select our manufacturing partners to ensure our products are high quality and a fair value.
Are your products authentic?
Our items come from various manufacturers and third-party suppliers. We do not claim affiliation with any major brands or official retailers.
Do your products come with accessories?
Yes. Most items include standard accessories provided by the supplier. Details are listed on each product page.
Can I use these products personally or for my own business?
Yes. Many customers purchase for personal use, while others buy in bulk for their own stores or online reselling operations.
Do you offer bulk or wholesale pricing?
Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase.
Can I cancel or change my order?
Orders can only be modified or canceled within the first hour after purchase. Once processing begins, we’re unable to make changes.
Are the items new?
Yes. All products listed on our store are new and unused.
How much does shipping cost?
Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase.